Terms of Service

Welcome to Boatsmart Shop. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

Throughout these Terms, "we", "our" and "us" refer to Boatsmart Shop, and "you" refers to the customer.

1. Company Information

Boatsmart Shop is an online retailer of marine parts, accessories and equipment.

For customer enquiries, please contact:

Email: info@boatsmart.co.uk

Website: www.boatsmart.shop

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website in any way that could damage or impair its operation.

• Attempt to gain unauthorised access to our systems.

• Transmit malicious software or harmful code.

• Use our content without prior written permission.

We reserve the right to suspend or terminate access where misuse is identified.

3. Product Information

We make every effort to ensure product descriptions, specifications, images and pricing are accurate.

However:

• Product images are for illustration purposes only.

• Colours may vary between screens.

• Manufacturers may change specifications without notice.

• Packaging may differ from that shown.

Minor variations shall not constitute a fault.

4. Pricing

All prices are shown in Pounds Sterling (£).

Where applicable, prices include UK VAT.

Delivery charges are calculated separately and displayed before checkout.

We reserve the right to correct pricing errors before accepting an order.

5. Orders

Your order constitutes an offer to purchase goods.

Acceptance occurs when we dispatch your order.

We reserve the right to refuse or cancel orders where:

• Products are unavailable.

• Payment cannot be authorised.

• Pricing errors have occurred.

• Fraud is suspected.

• Delivery restrictions apply.

If payment has already been taken for a cancelled order, a full refund will be issued.

6. Payment

Payment must be received in full before goods are dispatched.

We accept secure payment methods available during checkout.

We do not store your payment card details.

7. Delivery

Delivery times are estimates only.

We are not liable for delays caused by:

• Courier services.

• Severe weather.

• Industrial action.

• Customs or import procedures.

• Circumstances beyond our reasonable control.

Risk in the goods passes to you upon delivery.

Ownership remains with Boatsmart Shop until payment has been received in full.

8. Returns and Refunds

Returns are governed by our separate Returns & Refund Policy.

Customers should refer to that policy before returning goods.

Nothing within these Terms affects your statutory rights under UK consumer law.

9. Warranty

Many products are covered by manufacturer warranties.

Warranty claims may require inspection by either ourselves or the manufacturer.

Warranty does not cover:

• Incorrect installation.

• Accidental damage.

• Corrosion.

• Misuse.

• Neglect.

• Commercial use where excluded.

• Normal wear and tear.

Customers are responsible for ensuring products are installed correctly and used in accordance with manufacturer instructions.

10. Product Compatibility

It is the customer's responsibility to ensure that products are suitable for their vessel, engine or application before ordering.

Where assistance is requested, we will provide guidance based on the information supplied but cannot accept responsibility for incorrect information provided by the customer.

11. Limitation of Liability

Nothing in these Terms excludes liability where it cannot legally be excluded.

Subject to applicable law, Boatsmart Shop shall not be liable for:

• Loss of profits.

• Loss of business.

• Loss of opportunity.

• Consequential or indirect losses.

• Costs arising from delayed repairs or installation.

Our total liability shall not exceed the purchase price of the goods supplied.

12. Intellectual Property

All website content, including:

• Logos

• Graphics

• Product descriptions

• Images

• Text

• Website design

remains the property of Boatsmart Shop or its licensors.

No material may be reproduced without written permission.

13. Availability

We reserve the right to:

• Withdraw products.

• Limit quantities.

• Amend specifications.

• Discontinue product lines.

without prior notice.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We process customer data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

15. Force Majeure

We shall not be liable for failure or delay in performing our obligations due to events beyond our reasonable control, including natural disasters, pandemics, fire, flood, war, cyber attacks, transport disruption or supplier failure.

16. Governing Law

These Terms shall be governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to These Terms

We may amend these Terms from time to time.

The latest version will always be published on this website and will apply from the date shown above.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Boatsmart Shop

Email: info@boatsmart.shop

Website: www.boatsmart.shop